09/05/2010 Don t forget to check out our blog!...read more
09/05/2010 Merging Cultures and Organizations...read more
09/05/2010 Customer service that rockets your business ...read more
09/05/2010 Have Patti speak at your event ...read more
09/05/2010 Leadership Development...read more
09/05/2010 Strategic Sense Working With you...read more
09/05/2010 Where is your career going? Executive Career Compass......read more
09/05/2010 Our President, Patti, was voted as one of the World s Top 30 Leadership Gurus, check it out......read more
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“Our annual staff retreat was designed to be the exact response to our need. We were dealing with difficult change, both personal and professional, and this day successfully gave people opportunity to explore individually and together how change was impacting our community and how we could move forward positively. Attention to every detail was evident… the location, music, activities, written program, organization of the day, and even the choice and presentation of the meal worked towards achieving the desired outcome. Definitely a day of renewal!”

Mary Anne Derbyshire
Our Lady of Assumption School
“Patti is a strong, mission-driven leader who can help you become equally strong and mission-driven.”

David Porter
President/Chief Creative Officer, BullsEye Leadership

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Cultures in Merger or Acquisition

Avoid Culture Shock Chaos- Your people ARE your product

  • Culture Evaluation of both companies – Best of both worlds
  • Human Capital Risk Analysis – Know your risk before you leap
  • Change management Process
  • Executive Strategy for Culture Change

Culture is described as a set of shared attitudes, values, goals, and practices that characterize an institution, organization or group, so it can be said…Conflicting Cultures Cause Chaos

We partner with companies to identify and minimize the human capital risks associated with mergers and acquisitions:

All of which are skilfully accomplished through building exceptional business relationships, utilizing precise strategy and implementing good old-fashioned Strategic Sense!

Leadership Development

Training, coaching and strategy at the Executive, Management, and new Leader levels.

  • Relationships trump data and are your path to profit.
  • Retaining  innovative talent is vital for achieving customer satisfaction.
  • Utilizing the most creative thinking will help a company thrive in this new age of transparency and online connection emerging before our eyes.
  • Executive career management programs

Customer Service Training

Customers have changed, are smarter, do more research and purchase differently than ever before, and you NEED to get to know them as your front-line knows them.

  • Customer Service Evaluation
  • Service Delivery Processes
  • From Good to Exceptional – In the eyes of the customer.

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