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01/27/2012 NEW!!! Patti Blackstaffe shares leadership thoughts in the April Issue of SUCCESS MAGAZINE...read more
01/27/2012 OUR BLOG - with leadership and happy workplace information by Patti Blackstaffe and a multitude of guests!...read more
01/27/2012 Did you know we help our clients with their CUSTOMER SERVICE training and processes?...read more
01/27/2012 Enlightened companies TRAIN their LEADERS through coaching, group training or conference retreats...read more
01/27/2012 Get in touch with us for a group session TAILORED to YOUR COMPANY!...read more
01/27/2012 Patti supports Me In A Tree...read more
01/27/2012 Where is your career going? EXECUTIVE CAREER COMPASS PROGRAM...find your passion!...read more
01/27/2012 Our BLOG was voted as one of the Top 150 Management and Leadership Blogs...read more
01/27/2012 NEW!! Ebook Launch, Leadership XXL: Live it, Lead it....read more
01/27/2012 Advisors and Coaches for Leadership, Management and Customer service...read more
01/27/2012 Seeking a DYNAMIC and PASSIONATE speaker who gets your audience involved? Vist the Patti Blackstaffe Speakers page...read more
01/27/2012 We are members of the Canadian Society for Training and Development....read more
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Book Patti to Speak

Interviews

A member of the Canadian Society for Training and Development

Success Magazine Article

#60 in top 150 for 2010

World's Top 30

Developing Happy Workplaces world-wide through guiding people and organizations toward mastery and leadership.

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“When you train your employees to be risk averse then you’re preparing your whole company to be reward challenged” ~Morgan Spurlock

Leadership Development

Training, Coaching and Strategy at the Executive, Management, New Leader and Employee Levels.

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Set your employees on the right path by providing training in managing the dynamics of a multifaceted team and creating the kind of environment that retains your valuable company knowledge.

  • Are you looking to build your team communication?
  • Looking for ways to retain employees and keep the customers happy?
  • Seeking to utilize creative thinking, transparency and build a Happy Workplace culture?
  • Looking for Executive Advisors for your Management team?

Take a look at our Training Options and get RESULTS!

Co-Creation: the Key to Success

“It is the long history of humankind those who learned to collaborate and improvise most effectively have prevailed.” ~Charles Darwin

Tap into how companies can work their way through the new business landscape to include:collaboration key Home

  • crowdsourcing,
  • mass collaboration
  • open innovation

…all contributing to success, creating engaged employees and leading to profit.

Working with you and all key stakeholders to build experiences and engagement not just products.  Contact us to discuss team building options

Customer Service Training

Customers have changed, are smarter, do more research and purchase differently than ever before, and you NEED to get to know them as your front-line knows them.

Customer Service sm HomeRock the customer with the kind of service they least expect – EXCEPTIONAL!

  • Customer Service Evaluation
  • Service Delivery Processes
  • From Good to Exceptional – In the eyes of the customer.

Contact Strategic Sense Inc. to discuss Customer Service Training Options.

Cultures in Merger or Acquisition

Avoid Culture Shock Chaos- Your people ARE your product

  • Culture Evaluation of both companies – Best of both worlds
  • Human Capital Risk Analysis – Know your risk before you leap
  • Change management Process
  • Executive Strategy for Culture Change

Culture is described as a set of shared attitudes, values, goals, and practices that characterize an institution, organization or group, so it can be said…Conflicting Cultures Cause Chaos

We partner with companies to identify and minimize the human capital risks associated with mergers and acquisitions:

All of which are skilfully accomplished through building exceptional business relationships, utilizing precise strategy and implementing good old-fashioned Strategic Sense!

Contact Strategic Sense Inc. to discuss working with your management team for a consultation.

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