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The High Cost of Complaining and How to Stop It

Strategic Sense made a commitment this year to highlight some of the remarkable authors, leadership professionals and business people we have had the great fortune of meeting and working with over the last 3 years. Starting on Wednesdays, you will see guest-posts from some of these folks. All are leaders in their field and [...]

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February 23rd, 2011 | Tags: , , , , | Category: Communication, Leadership | 3 comments

Human Capital and Culture

Protect your investment by investing in the people. Cultural Integration is vital for a successful merger or acquisition. [...]

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September 14th, 2010 | Tags: , , , , | Category: Business, Communication, Leadership, M&A, Management | One comment

Staples Inc. Shows It Can Be Done

Staples shows a marked improvement in customer engagement over the last few months. [...]

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August 10th, 2010 | Tags: , , , , , , | Category: Business, Communication, Customer Service, Leadership, Management | One comment
 
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