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Warranty Wise and Pocket Poor

Are cell phone warranties worth it?  Based on my personal experience, I don’t think so.  This is a customer service post, a little experiential story about my opinion on cell phone warranties…

I purchased a cell phone at Future Shop in 2010.  This was already an expensive purchase because the previous cell [...]

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Beware of Mediocrity

”Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence, but we rather have those because we have acted rightly. We are what we repeatedly do. Excellence, then, is not an act but a habit.” –Aristotle

 

He [...]

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Slip-up? Lessons from Facebook Page Merge!

Recent changes have been quietly ignored by Facebook as businesses are grappling to understand how to manage their new merged Facebook Page with Facebook Places. [...]

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