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Make YOUR company a Cirque Du Soleil

Making your company GREAT isn’t rocket science, there are examples all around us. Cirque du Soleil is a fine model to follow. [...]

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October 24th, 2010 | Tags: , , , , , , | Category: Business, Customer Service, Leadership, Management | 5 comments

What’s The Real Job?

Stop assuming your evaluation is an indicator as to your actual hands on performance! [...]

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October 8th, 2010 | Category: Customer Service, Leadership, Training | One comment

Staples Inc. Shows It Can Be Done

Staples shows a marked improvement in customer engagement over the last few months. [...]

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August 10th, 2010 | Tags: , , , , , , | Category: Business, Communication, Customer Service, Leadership, Management | One comment
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