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One Way In and One Way Out

My husband is the Director of Golf at a golf club in a small community outside of the city.  I sometimes help out as a temporary staff member when they have larger than usual events.  I always enjoy myself and love his staff. A few weeks ago they hosted a double shot-gun with a [...]

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Dumping Efficient Inefficiency

There is nothing so useless as doing efficiently that which should not be done at all. ~Peter Drucker

That is one of my favourite quotes. Many of us enter positions, companies, roles, where things have been done a specific manner for years. We sometimes forget to take a good hard look at many of [...]

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The Price of a Smile.

The Lost Art of the Smile?

What do you believe is the price of a smile? For customers it will often mark a return visit. For friends and family it can mean a myriad of things, depending on the situation and for strangers it can certainly add to a positive change in [...]

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