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It is in modelling character that employees learn what kind of a culture they are working within. And the CEO is always the best model for defining a culture. In a phone call with a friend this morning, he shared a story from his new job. The first thing he said was, “You know [...]  I love candied ginger; it’s spicy and sweet at the same time. I like to add it to salads and recipes. What makes it different is it doesn’t have the “jelly feel” like other sugared candies. I was thinking about that and how we tend to add sugar to more sugar all the time. [...] The Lost Art of the Smile? What do you believe is the price of a smile? For customers it will often mark a return visit. For friends and family it can mean a myriad of things, depending on the situation and for strangers it can certainly add to a positive change in [...] |
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