Staples shows a marked improvement in customer engagement over the last few months. [...]
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Two people I know in the recreation industry were chatting this week and I learned something that gave me a smile regarding the difference in leadership there and in some large corporate settings. Recreation is a different kind of business, it is weather dependant and many decisions must be carefully planned, but implemented in [...] It is in modelling character that employees learn what kind of a culture they are working within. And the CEO is always the best model for defining a culture. In a phone call with a friend this morning, he shared a story from his new job. The first thing he said was, “You know [...] |
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