Staples shows a marked improvement in customer engagement over the last few months. [...]
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Last week I was in a local all day breakfast restaurant and was being served by a young woman who was exceptionally efficient. She worked hard, she worked fast and she had a bright smile. When we were seated she offered coffee, put menus down and got on with her very busy morning of [...] Do you ever feel like an interruption when you enter a business? Ever stand there wondering why you’re being ignored or otherwise treated like you’ve ruined their day rather than staff being excited to know their pay checks continue to arrive so long as more people like you walk in the door? Perhaps we’ve [...] |
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